Account & Data Deletion

1. Delete from inside the app (recommended)

1. Open Screw Puzzle on your device.
2. Sign in to the account you want to delete.
3. Go to Account (or Profile / Settings).
4. Tap Delete account and confirm.
5. If you signed up with email/password, you may be asked to enter your password once more.

Deletion starts immediately after confirmation.

2. Request deletion by email

If you cannot use the in-app option, email us from the address linked to your account:

Email:
support@sourcenettechnology.com

Include:

• Subject: Screw Puzzle Account Deletion
• Your account email / sign-in method (Google, Apple, Game Center, or email)
• Your display name (if any)

We aim to process email requests within 7 days.

3. What is deleted

• Firebase Authentication account
• Cloud-saved game progress (levels, coins, boosters, streaks, synced meta progress)
• Leaderboard entry linked to that account
• Account profile fields (display name, linked email)

4. What may be kept

• Purchase records required by Google Play / Apple for refunds, fraud prevention, and tax/accounting (not used as an active game account).
• Anonymous analytics / crash logs that are not tied to your account after deletion, if already collected.
• Local device data may remain on your phone until you uninstall the app or clear app storage.

5. Guest / offline play

If you never created an account, there is no cloud account to delete.
Uninstall the app or clear app data to remove local progress on that device.